Effective Date: June 10, 2026
Last Revised: June 10, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the websites, mobile applications, online ordering and reservation platforms, gift card services, and other digital tools (collectively, the “Services”) provided by Hugo’s Frog Bar. Please read these Terms carefully. By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, please do not use the Services.

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services or to make a purchase, reservation, or transaction through them. By using the Services, you represent that you meet this requirement and that the information you provide is accurate and complete.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use, subject to these Terms. You agree not to:

• Use the Services for any unlawful purpose or in violation of these Terms;
• Access, tamper with, or use non-public areas of the Services or our systems;
• Use any robot, scraper, or other automated means to access the Services or collect content without our permission;
• Interfere with or disrupt the integrity or performance of the Services;
• Attempt to gain unauthorized access to any account, system, or network; or
• Impersonate any person or misrepresent your affiliation with any person or entity
  

Some features may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use. We may suspend or terminate your account if we believe you have violated these Terms.

Reservations made through the Services are requests that may be subject to availability, confirmation, and the policies of the applicable restaurant, including any deposit, cancellation, no-show, party-size, or time-limit policies. We reserve the right to cancel or decline reservations. Specific reservation and cancellation terms presented at the time of booking apply in addition to these Terms.

Prices, menu items, and availability shown through the Services may change and may differ by location and from in-restaurant pricing. We make reasonable efforts to display accurate information but do not warrant that descriptions, pricing, or other content are error-free. We reserve the right to correct errors and to cancel or refuse any order, including after an order has been submitted, where we identify a pricing or other error. All orders are subject to acceptance by the applicable restaurant.

Gift cards and gift certificates are subject to their own terms, which are presented at the time of purchase or printed on or with the card. Except as required by law, gift cards are not redeemable for cash, cannot be reloaded unless stated, and we are not responsible for lost or stolen cards. Gift cards may be redeemable only at participating locations. See our full Gift Card Terms & Conditions.

You agree to pay all charges incurred through your use of the Services, including applicable taxes and fees, using a valid payment method. Payments are processed by third-party payment processors, and your use of those services may be subject to their terms. By submitting payment information, you authorize us and our processors to charge the applicable amount.

Sweepstakes, contests, discounts, and other promotions offered through the Services may be governed by additional rules. To the extent those rules conflict with these Terms, the promotion-specific rules control for that promotion.

The Services and their content — including text, graphics, logos, images, menus, photographs, and software — are owned by us or our licensors and are protected by intellectual property laws. Except as expressly permitted, you may not copy, reproduce, distribute, modify, or create derivative works from any content without our prior written permission. All trademarks, service marks, and trade names are the property of their respective owners.

If you submit content to the Services — such as reviews, comments, photos, or other materials — you grant us a non-exclusive, royalty-free, worldwide, transferable, sublicensable license to use, reproduce, display, and distribute that content in connection with the Services and our business. You represent that you have the rights to submit the content and that it does not violate the rights of any third party or any law. We may remove content at our discretion.

The Services may contain links to or integrations with third-party websites, platforms, and services that we do not control. We are not responsible for the content, policies, or practices of any third party. Your use of third-party services is at your own risk and subject to their terms and privacy policies.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US, IF ANY, FOR THE TRANSACTION GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

You agree to indemnify and hold harmless the Company and its affiliates, and their respective officers, directors, employees, and agents, from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules. Subject to any applicable law, you agree that any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in Cook County, Illinois, and you consent to the jurisdiction of those courts.

We may modify, suspend, or discontinue all or part of the Services at any time. We may also update these Terms from time to time. Changes are effective when posted, as indicated by the “Last Revised” date above. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive.

These Terms, together with the Privacy Policy and any terms presented at the point of a specific transaction, constitute the entire agreement between you and us regarding the Services. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely.

If you have questions about these Terms, please contact us:

• By email: forms@grgmc.com
• By phone: 1-312-640-0999
• By mail: Hugo’s Frog Bar,, 750 N Orleans St, Chicago, IL 60654